Warranty

Warranty

Please note that the warranty period for crampons is 2 years from the date of purchase and limited lifetime for gaiters. To receive the quickest service, warranty items should be returned to the retailer where the item was purchased, and a return or replacement will be issued according to the individual store's policy. This is applicable to online purchases also.

If you experience trouble obtaining a refund or replacement from the place of purchase, and the warranty period has not expired, please use this form to process your warranty directly through us.